1 reviews | Active since Mar 2019
NEDBANK POOR SERVICE
im currently under debt review and filled in a form for a stop order request @NDA DEBT ADVISORS ON 22 FEB 2019 I PAY A AMOUNT OF R10900 TO NDA YET NEDBANK STILL TOOK THEIR LOAN OF R1015 , CREDITCARD PAYMENT OF R3740 AND ONE OF R3000 WHEN I PHONED THEM THEY SAID THAT WAS NO AGREEMENT WITH NDA YET EVEN STOPPED MY USE OF THE CREDIT CARDS SO THEY TOOK THE PAYMENT AND BLOCKED THE ACCOUNTS
SO WHEN I ASKED THE CALL CENTRE AGENT SHE TOLD ME IT WOULD TAKE 3 DAYS NEDBANK DID NOT TAKE MY MONEY OUT OF MY ACCOUNT AND WAITED 3 DAYS FOR THEIR MONEY I STILL HAVE NOT RECEIVED A CLAIM NUMBER OR REFERENCE NUMBER AS NEDBANK HAS REAL ISSUES WITH GIVING OVER THE PHONE AND YOU SPEAK TO THEIR CONSULTANTS AND THEY DONT REALLY KNOW THEIR JOBS
Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.
Kind regards
Client Service Support
Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.
Kind regards
Client Service Support
Regards
Client Service Support
Regards
Client Service Support
its now been 6 days since ***** took over from nedbanks side all she keep saying is that she escalated the matter yet how can it take nedbank 6 days to reverse a debit order that were cancelled and should not have been taken in the first place ?>?????????
its now been 6 days since ***** took over from nedbanks side all she keep saying is that she escalated the matter yet how can it take nedbank 6 days to reverse a debit order that were cancelled and should not have been taken in the first place ?>?????????