1 reviews | Active since Jan 2017

10 Jul 2018, 12:04

Nedbank poor service

I app**** for a credit card about a week ago and they phoned me and did the precontract on the phone and I had to send my documents for final approval.Today I emailed them because I didn't receive a reply.They told me that I cancelled the application but I never cancelled it.I would not recommend anybody to use their service because it is poor.

0
Replies (2)
Nedbank
Nedbank's reply10 Jul 2018, 12:24
Official

Dear FC Hagen

We regret the inconvenience you experienced. Nedbank continuously strives to deliver excellence. We will contact you to assist with resolution.

Kind regards

Client Service Support

's update11 Jul 2018, 13:37
Reviewer Update
Nedbank has contacted me and I want to say a big thank you to Cody Francis who assisted me and sort everything out within a day.