Nedbank (Poor Service)

Very poor service from Nedbank Musgrave after my account was suspended for suspicious activity. They ddnt even call me to verify my transactions, they just suspended my internet banking profile and blocked my Cheque card. Almost no help from the business banker (Ameni Radebe). After threatening them with the Bank Ombudsman, they quickly released my funds. Few days later when I tried to transact I realized that I had to go into the bank to unlock my profile and card. At the bank now, had to follow the queue outside for 30min, wait inside for 20min then with the consultant for the last 30min and its still not resolved. Definitely gona close this account.