AK
Anwar K

1 reviews | Active since Jul 2017

01 Nov 2022, 12:33

NEDBANK: POOR CUSTOMER SERVICE EXPERIENCE EVER.

NEDBANK DURBAN, PHOENIX PLAZA. WORST CUSTOMER SERVICE EXPERIENCE EVER!!!, I had a VAF with this bank...Paid up; I had a Personal Loan ....paid up; I currently have my salary and savings with this bank. This account will surely be closed with immediate effect!!!, Staff at this bank think that they are doing you a favor the security assumes he is the manager of the bank [TURMOIL], I have been to other banks but never seen clients including myself being treated with such animosity. It is totally unacceptable to be awaiting almost 3hrs to conclude a transaction, it is very sad to see these kinds of people that were chosen to be Frontliners of a Bank of this nature, I will not express myself further as I know that this matter will not be taken into consideration. Reviewing the other published experiences of this Bank, it clear that NEDBANK has lost it's morals and banking ethics. Just a heads up! I will advise other clients to review your business with this kind of a bank and switch to other banks that would really deserve your money. It is unfortunate that majority of the clients fail to disclose their experiences because they don't have the means or the technical support to expose these bad people that works for NEDBANK.

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