Nedbank poor customer service

Initially, an unauthorized deduction of R55,000 was made from my account without prior consent, which was subsequently rectified. However, I am now faced with another deduction of R18,000, which was not communicated or authorized by me.

This inconsistency in communication and execution of transactions has left me greatly dissatisfied with the level of professionalism demonstrated by Nedbank. I urge you to promptly investigate and resolve this matter, ensuring the immediate reversal of the unauthorized deduction.

I trust that you will take swift action to rectify this situation and restore my confidence in Nedbank's services.