Nedbank Poor Business Service

Worst service ever from this bank we where looking to move our business accounts over and tried them for a few months. I forgot my internet banking details on the 30 May and spoke to our consultant within 20 min it was unlocked, as blond as I am I did the same yesterday asked for assistance now all of a sudden we need mandates to be signed by both directors where on the 30 May there was no need for that. Enock Moyo the consultant was asked at 08:10 and then just after 15:00 he replies back, and now wants a mandate. I even played him the recordings of the 30 May where he stated it is not required as my account is set up in such a way that both directors do not need to sign a mandate. So inconsistency is great at this bank. I would suggest looking elsewhere for professional service. I will be staying at FNB thanks