Nedbank please have a good look at your loans department. They are fast asleep.

I do allot of business with nedbank. Im also a private client. Generally i am very happy with nedbank overall but sometimes there 8s definitely room for improvement.

Going the hellopeter way rarely helps to change outomaties with nedbank in my experiance as they tend to get a bit upset and try justify themselves instead of trying to help but here goes anyway.

Their personal loads department is fast asleep and things seem very automated there and I guess that's because they have to deal with many applications daily. More so then any other department. But this lack of engagement and communication just makes them seem second rate.

I did send some documentation to fisani m at nedbank after a sms request from her. No reply ongemaklik after sending it. No communication. Just a declined letter starting my application was declined because of lack of documentation.

And let me tell you. If all nedbank department worked like this. I wouldnt have a homeloan, house and building insurance , car loan, car insurance, solar, legal insurance. Credit cards or any other business with nedbank. Even though nedbank is a great bank , people dealing with nedbank for the first time trying to get a loan are going to get a very bad impression if you ask me.

Its been a week now and my application hasnt moved one bit.

I can go on but i think i provide my point.