HR
Henro R

1 reviews | Active since Jun 2015

07 Jun 2015, 19:26

NEDBANK PLEASE CALL ME

Good morning to whom this may be read.<br> My name is Vanessa van Rooyen, and I would like to file a complaint against:<br> NedBank Payment protection plan assurance.<br> My policy number is: ***<br> I had a phone conversation with Michelle on the 28-04-2015, concerning my proof of signing my policy that I took out in the year 2008. She did assure me on that telephonic conversation on the 28-04-2015 that she will come back to me, but this never resided. I did however phone her again on the 15-05-2015 to establish what happened to the supposed \Follow up"phone call. This did not happened"

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Replies (1)
Nedbank
Nedbank's reply09 Jun 2015, 07:55
Official
Hello MissComplaint,

We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team