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LORRAINE R

1 reviews | Active since Dec 2014

09 Nov 2017, 10:35

Nedbank plays God

Nedbank feels they have the right to deduct money from my account without my permission. I will be closing all my accounts with Nedbank.

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Replies (3)
Nedbank
Nedbank's reply09 Nov 2017, 10:43
Official

Good day Lorraine

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

LR
LORRAINE R's update09 Nov 2017, 16:40
Reviewer Update
Nedbank's response is to try to brush me off. This is typical of large organisations who do not care about a client's well being at all. Disgusting behaviour and in particular that of Claudine Pillay.
Nedbank
Nedbank's reply09 Nov 2017, 16:52
Official

Good day Lorraine

Kindly note that this matter has been allocated to the resolution manager and we have noted that she has responded to you.

We will advise her that you are unhappy with the feedback.

Regards

Client Experience Team.