Nedbank plans more ways to waste our time

May 15th - I tell Nedbank they have damaged my credit rating by performing unauthorized - ******* - credit checks.

May 17th - after receiving no response, I complain on social media. One of their "service resolution specialists" - the same one I emailed above, along with their so-called "Premium Banking" address - contacts me to tell me they can't help me, this has to be assigned to a "complaints manager."

May 30th - THE SAME "service resolution specialist" tells me this complaint has now been assigned to them. They ask me for mysterious documents I know nothing about.

In other words - Nedbank wasted 2 weeks of my time, leaving my credit rating damaged because of their ******* actions, while they sat around doing absolutely nothing except planning more ways to waste their customers' time.

Absolutely disgusting. Unprofessional. And unacceptable. The world needs to know how Nedbank treats people.