Nedbank PL Application

<p>It took Nedbank just over 5.5 weeks to get to this conclusion. And this after me numerously calling both Kuils River branch and the Nedbank PL Customer Centre number for updates. Then, on top of it all, your system provided an offer which I accepted and signed for (all docs presented was signed off by me) and at this stage I believed all was sorted. Why did your system not reject at that point? I would think twice before doing future business with Nedbank and that is how I will advertise my experience. From: 1. Credit card accounts showing open and in arrears in 2016, where these accounts were paid up and closed in 2015 Then application rejected based on this reason. Nedbank agent then followed up on this and the "locks" were removed which was in place "erroneously" - as it was said. 2. No paid up letters received after accounts paid up and only received when trying to conduct business, in this case a PL 3. Forcing me to register with TransUnion at a cost of R390.00 to my account, in order to obtain Credit record (this after signed PL application submitted) 4. Requesting further bank statements after all have been included (waste of time in Nedbank processes resulted in bank statements being out of date, including Settlement letters which is valid for 7 days only!!) 5. If the customer don't enquire on progress, none is fed back 6. There seem to be no urgency when PL's is processed. My entire experience with this PL application have been a roller coaster ride since 9 may 2016 and extremely frustrating. Credit card division not updating Nedbank ITC records when account paid up and settled There is no follow-up with customers after account settled and paid up letters provided to customers Customer have to call daily (3-days after PL submitted) - where as payment should have been within 24-hrs I will not recommend Nedbank to any family member, friend or any other person.</p>