KM
Kgaugelo M

1 reviews | Active since Mar 2017

15 Mar 2017, 16:30

Nedbank personal loans worst service ever

<p>I app**** for a personal loan online last week Tuesday 7th of Mar, it requested me to submit documents at the branch which I did the next day. I never received any feedback from them when I called they told me the is a document missing which I submitted a couple of times before I they got it. When they finally got it they have been saying they need to verify employment, which the consultant told me when I again its just calling the company I work for . Its been two days already this waiting :-(</p> <p> </p>

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Replies (2)
Nedbank
Nedbank's reply16 Mar 2017, 08:06
Official

Dear Kgaugelo

Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:

Your identity number
Your account number

Alternatively you may email the required information to email: ***

Kind regards

Client Experience Team

Nedbank
Nedbank's reply24 Mar 2017, 15:40
Official

Thank you for your positive feedback. We look forward to a long-lasting relationship.

Kind regards

Client Experience Team.