NEDBANK PERSONAL LOANS HAS THE WORST SERVICE IN SOUTH AFRICA

i app**** for a personal loan from NEDBANK a few days ago. they said i qualified for so much..and so.... they sent me some forms to sign and return which i did. then the following day i recived 2 missed calls from Nedbank . i then called back to see if there was a problem, or if something was needed. i was told the consultant who helped me will call me back. well she never called me back. i then emailed her , and still no reply. i have called Nedbank back again, and have been sentfrom one pillar to another, no one can tell me whats going on. i called again, on saturday, holding for more than 30 minutes, to see if i can get somewhere. i asked to speak to some one senior, but i was told they will call me back. ALL I WANT IS TO FIND OUT IF I WAS APPROVED OR NOT. HOW SIMPLE IS THAT TO ANSWER???????? ITS A YES OR A NO............. but i get told stories...and lies...and this and that. how am i supposed to trust NEDBANK like this this? i did an application with ABSA bank and was told i qualified, and the money paid into my bank account within 24 hours. now thats what i call good service. please get this clear. im not forcing NEDBANK to approve my application. all i was asking is for an update either yes or no. but NEdbank by providing bad customer service is not helping me get my answers. and on top of this, i have a business account with Nedbank, i dont have a business account with ABSA. and this is how nedbank treats me..... well... i will be closing my business account with NEDBANK with immiedite effect, and moving it to ABSA , as nedbank is useless, they dont care about their clients......