1 reviews | Active since Apr 2014
NEDBANK PERSONAL LOANS DEPT I AM SICK OF THIS BANK ANT ITS RUDE EMPLOYEES WHO HAVE NO ETIQEUTTE
<p>TWO WEEKS AGO I RAISED A COMPLAINT AGAINST NEDBANK PERSONAL LOANS DEPT FOR THEIR GROSS!!!!! INCOMPETENCE FROM THEIR SIDE, THEY STATED THAT MY PERSONAL LOAN WHICH IS TWO MONTHS AWAY FROM CONCLUDING IS IN ARREARS YET AGAIN, BACK IN 2014 I RAISED THIS ISSUE AND A SECOND TIME AGAIN THIS YEAR NOW ITS THE THIRD TIME AND DESPITE ME RECEIVING AN EMAIL FROM THEIR " EXECUTIVE TEAM SO THEY SAY '" A BIANCA THOMPSON ASSURING ME ITS A TECHNICAL GLICHE AND THAT MY ACCOUNT IS UP TO DATE AND NOT IN ARREARS WHICH I KNOW IS NOT WHICH IS WHY I COMPLAINE SO MANY TIMES, THEY SAY ITS A SYSTEM ERROR AND WHILE IM BUSY AT HOME AND AFTER HOURS AT HOME IM BEING HARASSED BY THEIR EXYTREMELY RUDE AND ARROGANT CALL CENTRE STAFF WHI HAVE NO PEOPLE ETTIQUETTE WHATSOEVER AND THIS BANK SAYS THEY CARE FOR THEIR CLIENTS THIS IS NONSENSE I WANT THIS MESS SORTED OUT AND I AM GOING TO REPORT THIS HARRASSMENT THAT IS HIGHYLY ********* TO THE OMBUDSMAN FOR BANKING INSTITUTIONS, I CANNOT BELIEVE THAT THIS IS THE LEVEL OF PATHETIC SERIVE WE RECEIVE FOR BEING LOYAL. I HAVE IT IN WRITING THAT IT IS A SYSTMEN ERROR AND I HAVE MR POP BUT ITS USELESS TO THESE INCOMPTETENTS!!!!!!!!!!!!!!</p>
Dear Mr Motilall,
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Dear Mr Motilall,
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
