1 reviews | Active since Apr 2014
Nedbank Personal Loans Departments - DONT SEND STATEMENTS TO THEIR CUSTOMERS
<p>I requested a full set of statements from the inception of my nedbank personal loan 34 months ago which I might add this loan is almost at its end, I have never received a single statement whatsoever from them even 34 months later. Now its a pain to request this as I have done this numerous times and only after complaining 2 years prior was I contacted and even then no statements were sent susbsequently I still wait for the period following my previous bad experience. Pathetic service, and calling the call centre is no royal matter either , one has to wait 48 hours but in my case they wait till the loan is over and still refute your request to send you a summary of that which we are legally entiled to as customers of the bank. This needs to be addressed by the bank</p>
Dear Avin,
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
Dear Avin,
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
