Nedbank Personal Loans Bad Service

<p>I app**** for a personal loan with Nedbank on the 25th of June 2017 and today is the 25th of July 2017 and the application is still Pending. I app**** Telephonically with a Sales Agent by the name of Buhle Zondi, she took me through the proccess and she send me pre-approval loan appliction and FICA documents, I then sent all supporting documentation that was required. After not hearing back from her I went to the branch on the 12 of July 2017 and I was then assisted by a lady called Neo at the personal loan departmant at the Northmead Square, she informed me that my documents were not submitted, I did the whole loan application again and submitted all required documentation. I went back to the branch again on Saturday 22 July 2017 to make a follow up, Neo then told me I will get my funds Monday 24 June 2017. Today 25 July 2017 I called Nedbank almost 10 times to find out the status of my application and the 10 different agents told me 10 different stories. One told me its at verification, one then told me it was at proccessing and another agent told me its at specialised account department, with all this running around Nedbank has failed to give me a response on my loan application. As a customer I am frustrated with Nedbank. Why was I not told that I quailify for a loan but Nedbank is failing to grant me a loan. </p> <p>I'm even scared that my documents could be used for other credit application.</p>