SN
Senisha N

1 reviews | Active since Mar 2018

15 Mar 2018, 08:33

Nedbank personal loan

<p>The first time I have ever taken a personal loan was at the age of 24 at the nedbank branch in benmore centre sandton Johannesburg. I was quite nervous as I have not done this before. I clearly asked the consultant assisting me if I take a loan of 20000 and pay back 1000 in 5 months, does that mean I obly have 15000 left to pay with interest just for that 1 month I'm paying ? He clearly stated yes. And I said again are you sure there won't charge me double and he said no. So I took the loan. Now 5 months later I have the money of 15000 to pay back but the consultantconsultants in the settlement department tells me that I have 21000 to pay back and i only have 7 days to do it. What **** service is this from a bank I have been with since the age of 5!!! I am so disgusted and I will post this on all social media sites. I have a lot of following as I blog. This will be known by everyone . Nedbank has truly disappointed me</p>

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Replies (2)
Nedbank
Nedbank's reply15 Mar 2018, 09:26
Official

Dear Senisha

We regret the inconvenience you experienced. Nedbank continuously strives to deliver excellence. We will contact you to assist with resolution.

Kind regards

Client Experience Team

SN
Senisha N's update15 Mar 2018, 09:33
Reviewer Update
Please stop with the general generated messages. It means nothing to me now. I will be closing all my accounts with you guys.