Nedbank Personal Loan

On 003 August I responed to a Ad from Nedbank regarding a debt consolidation Loan. I app**** by contacting the Number provided, I was assisted by Precious Xaba to complete the Application, I was told that the Loan was Pre approved, Then the contract was sent to me to sign and return witch I did the same day, Precious explained to me that the "back Office' will handle the Application and the Money will be deposited "no more than 48 hours" after our conversation. After several phone calls and additional information I received a E mail stating that the Loan was not successful because of "affordability" I did not agree with this as I App**** for a debt Consolidation Loan that was approved. I will thus be able to consolidate my debt and this will put me in a better situation after paying the "one Installment per month" as was advertised. After several e mails and Phone calls i was provided with the E mail adres of Dehraj Ishwarlal from complaints and queries. Again after several inquiries I was explained by Dehraj Ishwarlal that the "application was captured incorrectly" and that I must re apply. I did exactly that, again all information was provided to Nedbank, Yet again I had to Contact Nedbank no more than four times to get feedback, the Feedback was the same "Affordability" I asked several times to speak to someone in the back office so they can explain to me how I cannot afford the loan, obviously I did not get any answers. I am extremely disappointed in the discriminatory treatment I received from Nedbank, I have been a client of Nedbank for more that 13 Years my Home loan is with Nedbank, I never defaulted on my re payments. I would like to make sure all prospective Clients of Nedbank are informed of the way they treat their clients. This is unacceptable.