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Phokela M

1 reviews | Active since Jul 2017

11 Jul 2017, 17:35

NEDBANK pathetic service

<p>Last week on the 05 July 2017 around 09:40am in the morning I went to the nearest Nedbank ATM at Tembisa plaza to Deposit the money R4000.00 after the money went inside the ATM the machine said technical error I went inside the branch to report the problem they told me they will investigate and come back to within three working which they told me they did not see any money on ATM nothing they cannot assist I called their call centre I spoke to (Bongi Masondo ) and (Siyamthanda Tetyana) (reference number : ********** )they told they couldn’t assist as well….I need to go to the branch please help </p>

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Nedbank
Nedbank's reply12 Jul 2017, 07:47
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team