LB
Leonard B

1 reviews | Active since May 2016

24 May 2016, 07:06

Nedbank Pathetic Service

<p>For more than 2 weeks now I have been waiting for my complaint to be resolved, they have even gone so far and removed the post, posted by my wife,: Letter recieved read a followes: IN DEFAULT NO PAYMENT. First they said that the letter was never send out by them, now they are telling me that the letter does not state I am in default. Dear Nedbank you you cant read I can, and this clearly state that I am in default, although you provided me with proof that monthly installments has been recieved. Dear Nedbank willl you now delete a post again because you are to *********** to do your work. NOTE THAT THIS WAS POSTED BY MYSELF AND NOBODY ELSE!!!</p> <p> </p> <p> </p>

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Replies (1)
Nedbank
Nedbank's reply24 May 2016, 07:34
Official

Dear Mr Bruce,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team