1 reviews | Active since Mar 2009
Nedbank pathetic service
<p>So Nedbank what is the magic number to request a closure letter for my credit card, maybe three times? Paid the settlement amount on the 9 May 2017, Went into the bank this weekend to check that the account is closed which it is. So now I'm requested for the third time a closure letter that my credit card is closed. Don't tell me it takes 24 - 48 hours, that timeframe is long gone!</p>
Dear Guillaume
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Dear Guillaume
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Thank you.
Kind regards
Client Experience Team
Thank you.
Kind regards
Client Experience Team