NEDBANK PATHETIC SERVICE

Nedbank's overall service is disgustingly bad, I have been into the Rosebank Mall branch 6 times just this month to get my profile merged into one which has been something that was suppose to happen over 3 years ago. Their call center cannot even update a simple email address without them saying it will take 24 to 48 hours for to happen but yet you get SMS saying they are emailing you details but your email address is incorrect. No one there can do anything with out ask someone else how to do anything. Their systems are not synced to get anything done. They keep saying someone will call you back but you can die waiting for the call back. They break promises and never fix the problems. You cannot even speak to the bank manager in Rosebank Mall either not there or you are pawned off to the team leader. You get to being beyond frustrated with anyone you speak to when it is not even their fault.