Nedbank pathetic business relationship.

I have been a client of Nedbank for almost 10 years. For the time I been with Nedbank I not even received 1 courtesy call from my so call banker. In order to operate my business to receive accounts records I physically have to walk into a bank or call a call center. I decided to make contact my banker a Enock Kedisitse Manager: Small Business Services | Retail Relationship Banking | Nedbank Limited Shop No 3 Ascession House | St Georges Mall, Cape Town 8001 | Nedbank South Africa T +27 (0)21 *** F +27 (0)10 *** @ *** & ***

When I contacted the branch I couldn't be put through ti him I then sent him an email urgently requesting banking statements for my business audit. It's been almost a week later and I still haven't received the necessary statements. I also requested that we improve banking relationship, to which I received absolutely no reply to. He has not even call to inform me as why there is an unnecessary delay in providing the requested statements.

I am flabbergasted by the service nedbank has to offer. The service offered is seemingly that we are just a number to nedbank and not a valued client.