NEDBANK - PATHETIC

I have opened a Nedbank account about 13 years ago. About 11 years ago i was in hospital and my bag was ******. My Nedbank cards were used and when i became aware of this i opened a ***** case. Not a single person from Nedbank called in the past 11 years about this account. This year i get a phone call from Nedbank saying that i owe +-R65000.00 which was initially +-R20000.00.

I was told to send an affadavit (which i had previously did) stating what had happened and a case number. I sent another affadavit with their requirements.

I was then sent an sms that the Sherrif is going to attach goods, i called the number and was told that i should go to the nearest NEDBANK branch and they will open an investigation. I went to the branch and was told that this cannot be done as the account is TOO OLD.

I am trying to sort this account out but NEDBANK refuses to help.

In 11years i did not receive a single call and now NEDBANK wants me to make an arrangement to pay for something that i had reported was ******.

HIGHLY IRRITATED NEDBANK very unhelpful