GB
Guillaume B

1 reviews | Active since Mar 2009

14 Aug 2017, 07:10

Nedbank pathetic

<p>So I'm trying to pay my online account with my Mastercard checque. Been to the bank on the weekend an they said I must be able to. Still cannot pay as it says unathorises with a response code. Phoned card division and said I must go to branch and try it there. Wat nonsense is this.</p>

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Replies (1)
Nedbank
Nedbank's reply14 Aug 2017, 07:32
Official

Dear Guillaume

Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:

Your identity number
Your account number

Alternatively you may email the required information to email: ***

Kind regards

Client Experience Team