Nedbank Parktown does not put their clients first

I am trying to get money out of my investment account and close the account with Nedbank. I was told that I need to get a bank statement from my current bank so that the funds can be transferred. After 2 days of struggling and standing in ques at my bank I finally got the statement. I went back to Nedbank and handed it to them, only for them to tell me that they are not allowed to transfer the funds into a non Nedbank account and that I should open up a transcriptional account with them.<br> <br> After refusing to do so, the offered an alternative of giving 1 day notice on my account and said i can come back the next day to collect the cheque. Again, I went back and the cheque was not ready, the told me that NOW they need to first get permission from the branch in which the account lies with, after 15 minutes of waiting, nothing was still done.<br> <br> There is always huge lines in that branch and only ever one person to assist and they can never do that correctly either! You can actually hear the staff sitting in the kitchen giggling while customers have to stand and wait patiently.<br> <br> I would not recommend Nedbak to anyone.