Nedbank Overport poor service

Had such a bad experience today at Nedbank Overport city Branch. Went in to fill out my UIF bank details form. Waited in the queue got in and the assistant helped me. When i checked the forms after a while i noticed that the consultant did not fill out my name and ID number. When i went Back and asked about this because it clearly says fill out by the bank the person outside told me that its not their job. I refused to leave without it being filled out because my mum had the same form filled out which was completed correctly by Standard Bank. The lady at the door / entrance was so rude to me. She could clearly see i was pregnant and that i returned back to the Bank she made me wait. Finally one of the other assistants helped me. I honestly believe that the employees need to understand that they don't own the bank. Everyone wants to get their stuff done and leave. If they do it correctly we won't have to go back. I honestly feel like their treatment to customers, pensioners and the now unemployed individuals should be respectful and tasteful. If the form states to be filled out by the bank fill out all the details required because we go to the government offices and get turned down and have to do things twice.