YW
Yvonne W
1 reviews | Active since Oct 2013
29 Jan 2018, 12:40
Nedbank overcharged on a withdrawal and now we can't get our money back
Nedbank charged a R200 fee on a R250 withdrawal done on 5 January 2018. According to their fee schedule it should only have been R54.50 How long does it take to fix something as simple as this??
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Nedbank's replyOfficial
29 Jan 2018, 12:47It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Nedbank's reply29 Jan 2018, 12:47
Official
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team