Nedbank OptimumPlus Fixed Deposits

Nedbank has a current marketing drive for their OptimumPlus range of fixed deposits on the national radio services. I duly downloaded their money app and app**** for a fixed deposit on 05 Aug 22. I redeemed a number of small investments and the intention was and still is to invest the funds for a period of 5 years. The amount in excess of R1 Million is currently earning the paltry money market rates in a savings account in the books of a competitor bank as the *********** staff at Nedbank cannot decide how potential new customers should get the funds across from their current banks to Nedbank. No less than 2 visits to the Garden Route Mall Branch in George, 3 phone calls to the call centre and one Email to the Clientservices@nedbank(reference number ***). In 2 instances did the call centre consultants undertook to "come back" to me, I am still waiting. The dude that I eventually spoke to at Clientservices suggested that I obtain a Bank Cheque from my bank. I reminded him that local banks did away with cheques some years ago. In the normal course I will invest my funds elsewhere, however, in this instance NB offers the best interest rates. I do have the names of all the people that I spoke too and already quoted the ref number for the yet to be rep**** to E mail. In the event of a Nedbank employee reading this and who understand their current marketing drive's accounting procedures for electronic fund transfers (also referred to as EFT's and no longer bank cheques) to other banks, please contact me as I have already lost a couple of hundred Rand in interest.