Nedbank opened an account that I did not apply for- is it desperate means to increase customer base.

Nedbank has opened an unwanted current account that I did not apply for nor have I used it. To add salt to injury they have handed this unwanted and unused account to attorneys. According to its own requirements to open an account you need to provide ID, proof of residence and proof of income. I have done none of this and require Nedbank to produce evidence of me applying for this and providing these documents as required. I was offered a reward programme in view that I have a personal loan with them. This has in turn resulted in a current account opened under false pretenses. I have never received a card for this account, nor have I even transacted even to buy a single item.. All attempts to get assistance from Nedbank have failed and I am told a different story. Last year I was told this was sent by mistake, today I am told I have an account.