Nedbank only *****s & you pay for opinions not service

Nedbank creates an entire list of problems for me financially - then after 4 months of phoning and emailing - I am only provided with opinions of a consultant - she does not resolve a single problem on nedbank's side -she only tells me that she has responded to my email. Nedbank does not answer the phone, they put the phone down without answering. Nedbank duplicates my account without me signing for a duplicate account. Nedbank does not allocate payments made to my account Therefore owes me money on interest charged - still no response Nedbank phones me after hours - sleeping hours instead of 7am >8am & 1pm >2pm on weekdays - then tells me that i don't answer. Would you answer, while you are sleeping? Nedbank's refuses to reverse payments that were not agreed to and reversed by me, with the third party & Nedbank still cashes in by repeat charging continuously Nedbank passes the buck - I have had to deal with about 30 disgustingly untrained consultants - when i attempt to keep on phoning in. Nedbank does not care about their clients. Nedbank is the worst.