NEDBANK ONLY GIVES BAD SERVICE OVER AND OVER AGAIN...

WELL...AGAIN,, NEDBANK HAS DONE IT AGAIN.. POOR CUSTOMER SERVICE... WHERE WE THE STUPID CUSTOMERS OF NEDBANK, HAVE TO CONTINUE SPENDING OUR AIRTIME TO CALL THEM, AND WAIT FOR A LONG TIME, TO EVEN GET ATTENDED. IVE BEEN STRUGGLING WITH THE PAST 10 MONTHS TO GET A SATEMENT FROM NEDBANK , REGARDING MY SMALL BUSINESS CREDIT ACCOUNTS. ALL IVE BEEN ASKING EVERYMONTH, WHILE SPENDING MY HARD EARNED MONEY ON AIRTIME, TRYING TO CALL THEM AND ASKING LIKE A BEGGER, PLEASE WHAT IS MY PAYMENT DUE ON MY CARDS, THEY DONT REPLY.. IVE TOLD THEM SO MANY TIMES, WHICH IS RECORDED ON THE VOICE RECORDINGHS, PLEASE , I NEVER GET A SATEMENT FROM NEDBANK, I DONT KNOW WHAT GOING ON... EVERYTIME I COMPLAIN, IT FALLS ON DEAF EARS.. EVERYMONTH I HAVE THE SAME PROBLEM.. TODAY , AFTER CALLING IN OVER THE LAST 3 DAYS, WITH MY MONEY, I SPOKE TO A SO CALLED CONSULTANT, SI;INDHILE NDLOVO, WHICH WAS NOT ONLY UNPROFECCINNAL, BUT SHE KEPT QUITE MOST OF THE TIME. IT WAS BETTER FOR ME TO SPEAK TO MY BRICK WALLS AT MY BUSINESS, THAN SPEAKING TO HER. I ASKED FOR HER NAME AND SURNAME 3 TIMES, AND SHE NEVE R RESPONDED. WELL.. IF NEDBANK GIVES SUCH BAD SERVICE, NO WONDER SHE DOES NOT WANT TO IDENTIFY HERSELF. WE AS CUSTOMERS HAVE A RIGHT TO KNOW, WHO WE ARE SPEAKING TO. ITS NOT A PREVILIGE. ITS CUSTOMERS SERVICE. I THEN ASKED TO SPEAK TO HER SUPERVISOR, SHE SAID SHE IS BUSY. THE SUPEIVISORS NAME APPRENTLY IS SHARON. WELL.. IM STILL STUCK IN MY SAME PROBLEM, BECAUSE NEDBANK DOESNT CARE ABOUT CUSTOMER SERVICE. THEY DONT CARE IF YOU LOOSE YOUR MONEY ON AIRTIME, THEY WILL KEEP TAKING YOUR MONEY, AND RENDER YOU BAD SERVICE......... IM STILL STUCK WITH MY PROBLEM, WHERE IM BEGGING TO FIND OUT, WHATS MY ACCOUNT, WHATS MY PAYMENT AMOUNT, WHATS MY PAYMENT DUE DATE... BUT THEY KEEP IGNORING ME AS ALWAYS.... I REALLY DONT KNOW WHAT TO DO ANYMORE... IVE BEEN HOLDING ON THE LINE FOR OVER 20 MINUTES NOW.... BUT THEY KEEP IGNORING ME....... WHY IS NEDBANK SUCH **** AT CUSTOMER SERVICE.... IM NOT ASKING FOR A LOAN... ALL IM ASKING IS, PLEASE HOW MUCH MUST I PAY, WHEN MUST I PAY...AND THEY CANT ANSWER MY QUESTION... WHY???? WHY??