Nedbank online credit card fault, unresolved after 3 month complaints

<p>For the past three months I have not been able to process any online payments with my Nedbank Credit Cards (both Personal and Business) due to technical issues at Nedbank. I first logged this fault on the 25th of July 2018 and have since been referred to a further 13 consultants. Due to the incompetence at @Nedbank Credit Card division, I was then referred to the Customer Complaints Manager- Olivier Mike who also has been unable to resolve the issue, meet her own deadlines or respond to the email I sent. In the interim I have had to go into PNP to make payments. What nonsense is this? Looks like this is a 'company culture' Disgraceful customer service, Deplorable banking service!</p>