Nedbank Online Banking Security Flaw

<p>I called Nedbank online banking to make them aware of a flaw with their online security authentication. I was on hold for almost 10 minutes and the greeted by a very irate lady at the specialist desk who had little interest in what I had to say. She chose rather to get into an argument with me about locked screens on cellphones and how I should not leave my phone lying around. (I did not have an issue per se, I was trying to make Nedbank aware of the potential flaw in their system. Nice going there Nedbank, and good luck to you.</p>