Nedbank offers the worst banking experience ever.

Im i business and retail client and have been with nedbank for 11 years. I app**** for an overdraft 2 months ago as i have been awareded a connstruction contract and todate they still have not finalised my application. I have submitted all docs and still they are failing to conclude application. They have requested that i use my property as surety of which ive done and still no repsonse instead they keep asking for more info.personal bankers and managers do not answer phone calls or emails . Their proudly promote providing a business coach which is not true. NEDBANK OFFERS THE WORST BANKING EXPERIENCE EVER.