Nedbank of NO HELP

I bank with Nedbank and a 3rd party bank had them suspend my account and put a hold on my funds. Firstly I did not receive any call from Nedbank regarding this suspension,all I received was an sms advising to call the call centre. I called the call centre and was referred to the branch, I went into the branch and was told that they cannot assist me,I must call the call centre. I had to basically investigate myself as to why my account was suspended and funds blocked. I sent through all the documentation proving that the suspension should not have been done. All this took place on 3 October and still my account is blocked. Nedbank had not made contact with me-even if it were just to acknowledge that the documents have been received. I had to call them. I sent through a complaint and received an explanation that this matter will take 6-8 weeks to resolve. This is inconvenient,frustrating and extremely disappointing especially since I have sent through all that is required and that proof that the request to block my account was unfounded. Nedbank has left me to feel that I have absolutely no support from them as my bank of choice and have provided no form of customer service. My account needs to be unblocked,my funds released and my app needs to be made active again. Please do not ask me to go into a branch because I have wasted enough of my time running around.

Extremely disappointed and highly frustrated.