Nedbank Obviously Doesn't Want to Attract New Customers

I just recently opened an account with Nedbank when I called them. First, they didn't use the right Cell number which I advised them, which causes problems. I was told that by yesterday I would receive my cards but haven't received anything. This afternoon they send me an email about restrictions because of documents not on their system. Is this the level of service that Nedbank offers? I'm beginning to change my mind very quickly. You obviously don't care about wanting new customers, judging by your poor service. And then, to top it all off ... when someone from Nedbank sent me emails ... when I respond, I get an automatic reply stating that the person's inbox is full and cannot receive my email.