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Ivan B

1 reviews | Active since Sept 2015

03 Jun 2024, 10:48

Nedbank NRB Subscription THIRD PARTY debit order!!!

Dear Nedbank,

I am done phoning your call center getting poor results only to find out I need to phone a third party company to cancel a NRB Subscription debit order and NOW a NEW UNAUTHORIZED Debit order for a license fee from the same NRB!!! I want a refund for all the months that this has continued on my account!!! I am already under debt reveiew, I don't HAVE an extra R400+ laying arround for this absolute useless service. Did you share my details with a third party??? I Want this debit order reversed and seek a full refund for however this has continued!! Why do I need to phone a Third party company?!?!!!! Apperantly "you cannot do anything about it?!!" I AM DONE!!!! Over 20 years PLUS banking with you and you do this? I WANT A REFUND!!

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Replies (2)
IB
Ivan B's update03 Jun 2024, 12:19
Reviewer Update
I have been a client for 20 Years, is this how you treat clients? How much banking fees did you accumulate over 20 years? Nedbank, I will post everyday until ALL monies are refunded!!!
DAY 1 ; I shall keep the public updated! and hold you accountable!!!!!
IB
Ivan B's update06 Jun 2024, 12:55
Reviewer Update
day 3: I got a call from a company called SAGE saying they are contracted out to Nedbank wanting to confirm my license?? License for what?!!?!!!! So YOU DO SHARE my personal information with third parties!!! ZERO calls from Nedbank!!! Nedbank, I hold you liable for every unauthorized debit from this SAGE company!!! I will be lodgeing a case against you at the Bank Ombudsman of South Africa. I seek a full refund for all the debit orders!!