NEDBANK NOT TO BE TRUSTED!!!

Early this year, January if I am not mistaken I paid the full balance for my credit card which amounted to R2012+, I asked for cancellation of the card.

Since then, I had NOT received estatements because the card was CANCELLED. The cancellation took place over the phone and at no point was I asked to come to any branch to sign any cancellation papers.

To my surprise I received a call from Nedbank ********** at 18h50 while I was at a year end function at work; the consultant mentioned that they (NEDBANK) did not cancel the said credit card in my name.

Honestly, I feel harassed and embarrassed by the Nedbank that I had trusted with my money, since the card is being used at tollgates, just like the previous card that I had reported ****** in September, however the card was not even blocked and I got ****s in October and November.

I am planning to move to another bank, because this is unacceptable, I have gone through a lot since September 2018 and to deal with Thabang from the ***** division who was suppose to assist me regarding the ***** case yet chose to be rude to me as a client, is something I will not tolerate and will NOT pay back the R2000+ which I previously paid.

Nedbank needs to sort out this mess ASAP!!!

I have had enough, this has been emotionally, psychologically draining and my doctor has advised that I do not handle these matter by myself. Therefore, I will escalate and seek legal advise and report it to the Banking Ombudsman, as well as Hello Peter.

Please see case numbers for both cases: 2018K5*** which was reported in October the 4th 2018L2*** which was reported yesterday