CO
Charmaine O

1 reviews | Active since Sept 2011

26 Nov 2015, 14:45

Nedbank not suppling car ownership papers

I paid off my car with Nedbank MFC and ever since I cannot get hold of them. I have emailed them 5 times, phoned Paul Matshele numerous times but he never answers his phone. I have to register this car on my name and I need the papers. Why don't you answer me? This is very bad service! You were quick to jump on my case to pay you and now that I paid all the money I owed you ignore me! SHOCKING!!!

0
Replies (1)
Nedbank
Nedbank's reply26 Nov 2015, 15:45
Official
Hello CharmaineO,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team