Nedbank Not responding

<p>I cancelled my Nedbank insurance 5 days ago and to date I have not reeceived any communication that this has been cancelled. I have called Nedbank insurance numerous times yet all that happens is that I get transfered from one department to the other with noone being interested in helping me. When I speak to a managers they too don't really care about helping me and keep transfering me to other departments saying they can't help! All I would like to know is if my insurance has been cancelled and that Nedbank is not going to take my money on 1 Dec but no, noone at Nedbank believes in customer service and assisting the customer!! I am very annoyed that I have wasted well over 20 phones calls and all that happens is that I am transfered. Can someone just help me please, would be really appreciated!</p>