Nedbank not making things happen

2 weeks ago my Nedbank card was delivered to me in the UK . I received a letter stating it will be activated in 48 hours and that my pin should be the same as previously, however if I was a first time user a pin was provided. I have tried to use my card with my pin and the pin provided and I cannot . I have made more than 6 calls in 7 days, all calls exceeded more that 15 minutes, yesterday's call was 46 minutes and nobody can help me. I am highly frustrated. NCCC have advised me that I need to go to a branch, after advising them that I can't ..I get placed on hold and have been told to keep trying to use my card.. It doesn't work and I can't access my money.. I sent an email on the 12/7 to NCCC and I have not heard anything .. I called the Sandton branch and sent an email to them, no response. AskOnce..Make things Happen... That certainly hasn't happened for me. I've been with Nedbank for 13 years and I am deeply disappointed and highly frustrated . Let's hope someone actually calls me and offers a solution..f