Nedbank - NOT MAKING THINGS HAPPEN!!

<p>I app**** for a home loan with Nedbank on 14 March - they sent me a list of all the required do***ents that I then furnished them with on 16 March. I also informed them that our OTP would expire on 30 March and asked them to thus please escalate the application accordingly (not that it should take more than 2 weeks to process such an application in the 1st place). They informed me on 22 March that the application was then (still) lying in their "preparation q" (even though other banks by this time already started/completed the necessary credit checks etc). I didn't hear anything from them between the 22 and 29 March - after I had to contact them again from my side. After that I sent another 2 mails that didn't get responded to. In the meantime I arranged for an extension on the OTP which the seller granted in order to give them more time. I then sent another FOUR mails that didn't get responded to!! On 22 APRIL (more than FIVE WEEKS after I sent them all the required do***entation!) they informed me that the application was with their credit dept! I then went to try and speak to the manager ***igned to this application in person regarding this (after I couldn't get hold of her via the phone) - only to wait for nearly an hour at the branch before having to leave - and I then left her a message that she must please get back to urgently - which also never happened! I then obviously took out the loan with another bank instead and thought I'd just cut my losses in terms of my time and effort wasted with Nedbank, however now the attorneys informed me that they're experiencing a delay in terms of receiving the bond cancellation do***ents of the seller - guess from which bank - also Nedbank!! No surprises there...</p>