Nedbank not honest with ATM machines.

On the 3/02/2015 I went to our local SPAR where I work in Woodstock.<br> <br> I needed to draw money. I used the Nedbank small ATM machine in the SPAR.<br> <br> I drew R1000. The machine counted and only dispensed 9xR100. <br> <br> I counted it more than once to make sure. Even checked that there wasn't a note stuck in tray.<br> <br> I took down the number on the ATM, and phoned the number to tell them what happened.<br> <br> I was told that I must phone my own Bank who will then assist to correct the situation.<br> I did do this. And was told by Capitec that they would inform Nedbank.<br> Who will then get back within 14 days.<br> <br> Had no choice but to wait. So today I phone my bank to check progress. As I heard nothing back within the promised 14 days.<br> <br> Im now told that Nedbank says there is nothing wrong with there machine. And that will not refund me the missing R100.<br> <br> This is totally unfair. They in effect stole from me a R100 for using there machine.<br> <br> Either the machine handed the previous user 1 note to many. Or the next user received it. <br> As it must be stuck in the machine.<br> <br> I find it highly unfair of Nedbank to take this stance.<br> There machine was faulty.