Nedbank not helpful

<p> </p> <p style="margin: 0in 0in 0pt;"><font size="3" color="#000000" face="Calibri">I went through a very bad patch financially to a point where I could not pay my debt now that I can start paying but not the full installments I went under debt review in February and Nedbank refused the proposal they keep sending me threating sms. </font></p> <p> </p> <p style="margin: 0in 0in 0pt;"><font size="3" color="#000000" face="Calibri">But I’m trying to make payment I’m not running away so why is they are allowed to treat customers like that and refuse what you can afford to pay. </font></p> <p> </p> <p style="margin: 0in 0in 0pt;"><font size="3" color="#000000" face="Calibri"> </font></p> <p> </p> <p style="margin: 0in 0in 0pt;"><font size="3" color="#000000" face="Calibri">I have sent email twice to Nedbank asking for the correct banking details to make sure they can pick up the payments as we using the banking details that I used to pay the account before I went into finical struggle </font></p> <p> </p> <p style="margin: 0in 0in 0pt;"><font size="3" color="#000000" face="Calibri">And I get no response but only sms treating to take legal action </font></p> <p> </p> <p style="margin: 0in 0in 0pt;"><font size="3" color="#000000" face="Calibri"> </font></p> <p> </p> <p style="margin: 0in 0in 0pt;"><font size="3" color="#000000" face="Calibri">Why when im trying to make arrangements and payments they ignoring my request but yet very quick to demand and threaten me </font></p> <p> </p> <p style="margin: 0in 0in 0pt;"><font size="3" color="#000000" face="Calibri"> </font></p> <p> </p> <p style="margin: 0in 0in 0pt;"><font size="3" color="#000000" face="Calibri"> please can someone repyl to my email and send me the details i requested over a week ago. </font></p> <p> </p>