Nedbank - not getting much done or making anything easier!

This is a long story, but I will précis it as much as possible.

The rating should actually be lower than only one star...

I approached the local business branch (RRB) of Nedbank in Rustenburg to open a business account for a Section 21 (NPO) company I help run - Athletico Football Club, Rustenburg - on 1st October 2019. After much delay, extremely poor communication and service, after 32 days the account was active. After 43 days I received the cards for the account at the local branch in the Waterfall Mall. Today is 50 days and counting and I still do NOT have an active internet or app banking profile due to "technical problems". Neither staff nor help centre can resolve this.

So, after 50 days I must ask if the slogans "getting things done", "less banking", "making money easier" are actually befitting?