Nedbank Not Getting It Right

Nedbank service is getting worse by the day. Thinking of closing all my accounts with them and moving to another bank. The last straw was today. As usual I logged into the online Netbank Internet banking Nedsecure to check my balances. I saw the page layout has been re-designed with an invite to try out their NEW and BETTER Internet banking. So I decided to try it out. I was taken to a log-in page where I was asked to enter the same personal details and password as I always use for my regular logging in on the "old style Nedbank internet banking" Well the first try to log in gave a message password and profile number dont match. So I tried logging in again and got the same message. Tried a third time and now I got the message that I had been locked out of my account permanently because I had entered incorrect password and profile number 3 times. Which is total nonsense because I know I entered the correct details all 3 times. Anyway so I went back to the old style log-in page and was able to log in there normally with the same details. I then tried to log into my account from my mobile phone with Nedbank App and to my surprise I could now not log in there anymore and got the same message that my Nedbank App had been blocked and I was now permanently locked out. So I went back to the New Style Nedbank Log-in page and tried to log in there again only to get the message I am permanently locked out. So I clicked on the LIVE CHAT button to get help. A separate window opened and I got a message that a advisor would talk to me soon. I waited and then a message from a advisor called Thabo somebody appeared asking me how he could help me. I typed in my whole story. Then ...NOTHING!...nothing happened. I typed in Hallo...anybody there??? After a few minutes I got another message from Thabo saying Hallo thanks for your patience, I am still with you. I rep**** saying did you read my message? What are you going to do to help me? I waited and waited but there was no more reply from Thabo. I waited and typed in Hallo? Anybody there? but still nothing. I typed in Hallo? a few times and still nothing. After about 20 minutes of nothing more happening I gave up. I phoned my branch of Nedbank to get help but the phone rings a few times and then I get a recorded voice spouting the benefits of banking with Nedbank and telling me how wonderful the new internet banking system is and so forth but no-one actually answers the phone. I gave up on that and then tried phoning the Nedbank Customer Service but that number does not even ring...it just goes beep beep and then nothing. So Nedbank....you spend all that money on useless internet systems and useless customer service agents and actually I am FED UP with Nedbank now. You are a bunch of useless *****s and I will be looking to close my accounts with you and moving my money to a more comepetent bank next week. Nedbank just cannot get it right. And my experience as I described it above is not the only bad experience I have had with Nedbank...no there is always something that does not work right with Nedbank. This was just the final straw that broke the camels back. Goodbye to a useless clueless bank. Don't bank with Nedbank if you want a hassle free banking experience.