AM
Alison M

1 reviews | Active since Jun 2019

07 Jun 2019, 12:16

NEDBANK NOT DOING THEIR JOB

Since 23 March I have had 5 unauthorized transactions from my account totalling over R2600. All this after I blocked my card. 3 dispute forms have been done at the Cape Gate branch, and no one there can or is willing to assist. I want to know how Nedbank allows transactions to be made against a blocked card?

All I'm told is their ***** people must look at it. Look at what? The money being debited is gone and Nedbank is allowing it to be ******.

Pathetic rotten service. I WANT ANSWERS!!!

0
Replies (2)
Nedbank
Nedbank's reply07 Jun 2019, 12:19
Official
Dear Alison  We value your feedback and note your concerns. Our Resolution Manager will be in contact with you.
Kind regards
Client Service Support
AM
Alison M's update07 Jun 2019, 12:21
Reviewer Update
Your Resolution Manager better do that pretty soon! I'm done with the incompetence.