1 reviews | Active since Mar 2014
Nedbank Not Able to Fixe Contact Details
Hi Nedbank Team,<br> <br> Hope someone can urgently assist with this issue, I believe that my Cellnumber is correctly register with Nedbank however when making online payment, I can't get the OTP as the mastercardsecure code is showing a wrong cell number.<br> <br> The last 3 digits are correct but the first 3 are wrong. I phoned *** and they couldn't help me, I went to the branch and the gentleman at the inquiry (Lawrence) also failed to assist, now am about to loose my registration because NO ONE from NEDBANK knows where my number is wrongly register.<br> <br> Can I have an email address or a contact detail of someone that can really help,as I even logged on to my online banking in front of the consultant at the branch (Lawrence) and showed him how my number is still incorrect and yet he can't do anything<br> <br> This is so disappointing from a bank like Nedbank<br> <br>
We note your frustration with the fact that your concern has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We note your frustration with the fact that your concern has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
