1 reviews | Active since Mar 2018
NEDBANK NORTHGATE SUCKS
I opened a business account on the 22nd of January 2022. I physically visited the bank with my documents to update my address as the online application did not allow me to edit this field. After spending an hour at the Nedbank Northagte branch, I left only to find out that the business manager captured 4 lines of minimal address text INCORRECTLY and therefore on my account confirmation letter the address was wrong. After NUMEROUS back and forths this was finally corrected. However when my statement was sent to me the address reflects as "NO ADDRESS" I have been in constant contact with the call center and the business manager to have this corrected and almost 2 months later this still has not been fixed. How can a bank allow a fica document to not reflect my business address? This unheard of and after numerous attempts this is still not corrected. They keep saying the new statement will reflect the address and 2 statements later this is still not the case. I need my bank statement reflecting my address URGENTLY!
